I want to do whatever it takes to have a record year. I heard you talk about conducting a gap analysis at the end of each year, but I don’t remember what it entailed. Would you please outline the process?
Alexander D., Indianapolis, IN
A gap analysis is a strategic planning tool to help you understand where you are, where you want to be and how you are going to get there.
There are five simple steps you can follow to conduct a gap analysis:
One: Determine a specific topic you want to analyze. This is the first challenge you want to tackle, for example “Increase Sales.”
Two: Identify where you are right now based on metrics.
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Three: Identify where you would like to be by a specific timeframe.
Four: Identify the gap between where you are and where you want to be.
Five: Determine how you can fill the gap using the 6 M’s method:
- Manpower – The people resources you need
- Methods – Processes you need to implement
- Metrics – Measurements
- Machines/Technology – Automation or technology
- Materials – Forms, marketing materials, etc.
- Minutes – Timeframe
If you want a copy of our gap analysis form just send your request to this address. It will help you set the foundation for a record year!
Barbara J. Bruno, CPC, CTS