Hear About My Innovation Journey

Innovation, as defined, is simply “the introduction of something new.” So, why is innovation all the rage? And, why is it reserved for product development or business process … rarely a cornerstone to the human resources strategy? Especially today — the workforce revolution is real, with boomers retiring, millennials entering, and retention and engagement paramount. The time is now for HR to claim the right to deliver innovation on par with our product organizations.

Innovation can be iterative and incremental or transformational. Regardless, it comes with struggles and triumphs. In September I’ll share with you glimpses of innovation and its trails and tribulations throughout my 25 years in HR and staffing, spanning from new recruiting models to internal placement to marketing campaigns.

One of the capstone victories in in my career is my most recent role with Cisco. I will share a true startup story of building the Staffing Innovation Organization: a high-performing, agile team that delivered a foreign yet transformational internal recruitment and retention process in this Fortune 100 company. You may have read about Cisco Talent Connection, which received the 2011 ERE Recruiting Excellence Award for the best retention program, but that was just the summary. At the Fall ERE Expo, we’ll discuss the roadmap of introducing and championing innovation within Staffing and HR at Cisco: lessons learned, successes, and tips for driving innovation in your own organizations.

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You won’t want to miss this session, just like a summer box office hit — it comes with plot twists, special effects, and a dramatic ending. Looking forward to sharing my innovation journey.

Amy Buck is a human resources leader with more than 19 years of broad experience in the high technology industry. Her passion is staffing and fueling company growth with top talent. Currently, she is the senior director for Cisco’s newly created Staffing Innovation Organization. Buck and her team ideate, incubate, and deliver enterprise-wide staffing solutions that enable Cisco to put the right talent in the right place at the right time.

Prior to her new role in the SIO, she led staffing for the Cisco Development Organization with more than 20,000 employees worldwide. Before joining Cisco, she held various HR and talent leadership positions at KLA-Tencor, New Focus, Lam Research, and OnTrak Systems. She began her career as an account executive at both product and recruitment ad agencies. She holds a bachelors degree in Advertising from San Jose State University.

She takes full advantage of Cisco’s Flexible Work Practices and works from her home in Fiddletown, California, with her dogs at her feet and a view of her horses grazing in their pasture.


2 Comments on “Hear About My Innovation Journey

  1. Hi Keith,

    I’ll share more on the 8th…we have both formal and informal methodologies for sourcing innovation. Surprisingly, and we tested this, not much of our innovation focus comes from external sources. Rather, our solutions start with business need and innovation is the way in which we solve the problem – ensuring measurable business value is the primary outcome.

    Hope to see you in Florida,

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