The construction industry is constantly changing, and at one executive search firm in Asheville, North Carolina, its best recruiter is only as strong as its in-house training.
That’s why, four years ago, Kimmel & Associates started the “Certification” program to assist in the corporate growth of its clients.
“Construction executives need us to be as smart and well-informed as possible,” explains Guy Ross, vice president of the construction-focused executive search firm.
Ross says the Certification program makes staff “that much more versatile and sharp” and “reminds me to live up to the principles and high standards that I preach when I talk to the new employees.”
Article Continues Below
Guide: Practical Tips for Remote Hiring
That’s why all new employees undergo the in-house program, which offers 50 classes taught by senior consultants. Classes explain everything from the complex landscape of a search to how to thoroughly serve their clients and candidates.
“A class might ostensibly be about cold-call recruiting or marketing or presenting an offer to a candidate, but there is a subtext that underpins every class: represent the client with integrity, help the candidate advance his or her career, know your market, serve the other recruiters here and the professionals out there we work with,” says Michael Thurman, a consultant who completed the program earlier this year.