I’ve worked for the same guy my entire career. At one point it was just the two of us. Now we have grown to over 20 employees. I’ve been one of the top producers my entire career. My owner talked to other owners and now we have call monitoring. He is tracking so many stats that it has actually had a negative impact on not only my production but on most of our best producers.
I think he put these new rules in place to kick some of our average people in the behind, but I’m ready to quit and work for someone who is not micro-managing me. I know of at least two others who are ready to quit as well. When I told him to stop micro-managing me he told me he has to be consistent regardless of our tenure. I hate to leave because he has taught me all I know. On the other hand, I feel like I have no choice. What would you do?
Susan B., St. Louis, MO
Prove it With Facts
The best advice I can give you is to provide your owner with facts not opinions. If you can prove that production has decreased for the best producers since the new rules were enforced, you will gain the attention of your owner. Your conversation should be focused on the negative impact this is bringing on the business and bottom line, not focused on how it is affecting you.
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Owners are in business to generate a profit which is why this approach should work. It sounds like you are grateful to your owner for what you have learned; you seem to like your owner, but are frustrated by the new rules and their negative impact on your sales and income. I think it is definitely worth you approaching your owner with facts that will hopefully result in changes being made that will help you and the other top producers to have a record year in 2015.
Barbara J. Bruno, CPC, CTS
Facing a challenge? Need advice. Barb Bruno is ready to answer your toughest questions. Email her here.