Editor’s note: Jeff Allen has heard every employer excuse you can imagine for not paying up — and dozens more that defy imagination. A few years ago he began documenting them in a weekly collections column. Because of the importance of collections, Fordyce will periodically reprise the most common situations he addressed.
What Client Says:
The candidate said you wouldn’t charge anything.
How Client Pays:
This is one of those naive defenses only a foolish fee-fighter would allege. Yet it’s among the most popular, because candidates fall all over their paychecks to help.
There are actually two levels of defense here:
- The candidate was your agent and therefore could waive (relinquish) your right to the fee. This is a sophisticated argument, since you didn’t actually deputize the agent to act for you. However, ostensible (apparent) or implied authority can sometimes be credibly argued if the candidate represents (states) that you authorized him.
- The candidate was a witness to your waiver of the fee. This is the safest route. The candidate doesn’t have to lie (much), and can even say he thought you waived it. Usually the words he “heard” were, “Don’t worry about paying the fee.” He “mistakenly” interpreted this as meaning no fee would be charged to the client.
Supposedly that’s what he said during the interview. The client “reasonably” believed him, so hired. No agreement to pay, no communication with you (since it believed you weren’t involved), therefore no contractual liability.
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How mature is your hiring process? Answer these 5 questions and find out.
Don’t budge. There’s no legal way a client can prove an actual agency relationship existed with the candidate. The candidate’s thoughts have nothing to do with the obligation of the client under the legal objective theory of contracts. It simply says, “Look at the parties’ agreement to determine their intent.
“Let the facts speak for themselves.” Don’t back down.
That client will pay!